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FAQ's
FAQ's
1. Do I have to register at Arte-3D.com?
Yes, registration is a requirement to be able to purchase any product at Arte-3D.com
2. How do I pay to Arte-3D.com?
All payments are processed through PayPal secure payments site. After an order is placed at Arte-3D.com you are redirected to PayPal to make the payment. To learn more about PayPal please visit https://www.paypal.com
Right after your payment is completed you can log in into your account and inside Downloads located at the right of the screen you have access to download your purchased assets. In addition you will receive a download key by email, please add @arte-3d.com to your safe list to be sure you will receive Arte-3D’s emails. You can also recover your download key at any time through track my orders and typing there your order ID number or the email you used to make your payment at PayPal.
There is given a limited time and number of downloads per purchased asset which is 4 days or 3 downloads.
5. Is Arte-3D.com a secure site?
Yes, when placing and order you will notice the site changes to https protocol, meaning all information is encripted and with 128 bit SSL security.
6. What is SSL?
The SSL (and TLS) protocol is the Web standard for encrypting communications between users and SSL (secure sockets layer) e-commerce sites. Data sent via an SSL connection is protected by encryption, a mechanism that prevents eavesdropping and tampering with any transmitted data. SSL provides businesses and consumers with the confidence that private data sent to a Web site, such as credit card numbers, are kept confidential. Web server certificates (also known as secure server certificates or SSL certificates) are required to initialize an SSL session.
